Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"02e2c80c52bf9f0260d1585c1f47d710765d9bdc_lout","branding":{"id":"2","key":"psd","name":"Parkd Service Desk","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#2a82de","headerLinkHoverBGColor":"#2a82de","headerBadgeColor":"#2a82de"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/11dc39bf-883e-49bf-ad97-bf4b91449b6b/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ZDNhZWEyNi0yOWY1LTRhYWUtOGYxYy1mZGJiNWExYzc5YjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjExZGMzOWJmLTg4M2UtNDliZi1hZDk3LWJmNGI5MTQ0OWI2YiI6WyJyZWFkIl19LCJleHAiOjE3NzM1ODY4MzIsIm5iZiI6MTc3MzU4NjIzMn0.ERst-lD9RlurH8RLFKY32yNf7xRw0sVrE1p-UrGuzKw&client=4d3aea26-29f5-4aae-8f1c-fdbb5a1c79b0&mode=fit","logoId":"11dc39bf-883e-49bf-ad97-bf4b91449b6b","isLogoAvailable":true,"helpCenterTitle":"Parkd - Frequently Asked Questions & Support","sharedPortalName":"Support ","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"nl-NL":{"helpCenterTitle":"Parkd - Veelgestelde vragen & Support","sharedPortalName":"Support","localeDisplayName":"Dutch (Netherlands)"},"en-US":{"helpCenterTitle":"Parkd - Frequently Asked Questions & Support","sharedPortalName":"Support ","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#2a83e2","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/273cbfb8-8001-402a-85fb-8492e3642a4b/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ZDNhZWEyNi0yOWY1LTRhYWUtOGYxYy1mZGJiNWExYzc5YjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjI3M2NiZmI4LTgwMDEtNDAyYS04NWZiLTg0OTJlMzY0MmE0YiI6WyJyZWFkIl19LCJleHAiOjE3NzM1ODY4MzIsIm5iZiI6MTc3MzU4NjIzMn0.y5ki7GP8C3KEH39XBzuPDgAIs_rWdEKIRgeN73vx4jc&client=4d3aea26-29f5-4aae-8f1c-fdbb5a1c79b0&height=300&mode=fit","bannerMediaApiFileId":"273cbfb8-8001-402a-85fb-8492e3642a4b","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"psd","projectId":10121,"serviceDeskId":2,"name":"Parkd Service Desk","description":"","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"39","name":"Contact form","descriptionHtml":"","callToAction":"Contact form","introHtml":"","icon":10735,"iconUrl":"https://concar.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10735","groups":[14],"key":""},{"id":"34","name":"Change temporary license plate","descriptionHtml":"","callToAction":"Change temporary license plate","introHtml":"","icon":10740,"iconUrl":"https://concar.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10740","groups":[11],"key":""},{"id":"41","name":"Problem with parking session","descriptionHtml":"","callToAction":"Problem with parking session","introHtml":"","icon":10726,"iconUrl":"https://concar.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10726","groups":[14],"key":""},{"id":"35","name":"Report a fine","descriptionHtml":"<p>Please submit each parking fine separately</p>","callToAction":"Report a fine","introHtml":"","icon":10731,"iconUrl":"https://concar.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10731","groups":[12],"key":""},{"id":"28","name":"Report a system problem","descriptionHtml":"","callToAction":"Report a system problem","introHtml":"<p>Let us know if something isn't working properly and we'll aim to get it back up and running quickly.</p>","icon":10729,"iconUrl":"https://concar.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10729","groups":[],"key":""},{"id":"62","name":"Auto-Import Account Failure","descriptionHtml":"","callToAction":"Auto-Import Account Failure","introHtml":"","icon":10642,"iconUrl":"https://concar.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10642","groups":[],"key":""},{"id":"61","name":"Auto-Import Device Failure","descriptionHtml":"","callToAction":"Auto-Import Device Failure","introHtml":"","icon":10642,"iconUrl":"https://concar.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10642","groups":[],"key":""},{"id":"31","name":"Investigate a problem","descriptionHtml":"","callToAction":"Investigate a problem","introHtml":"<p>Create a problem to track the cause of one or more incidents.</p>","icon":10728,"iconUrl":"https://concar.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10728","groups":[],"key":""},{"id":"26","name":"Mail","descriptionHtml":"","callToAction":"Mail","introHtml":"","icon":10735,"iconUrl":"https://concar.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10735","groups":[],"key":""},{"id":"65","name":"New self employed company car","descriptionHtml":"","callToAction":"New self employed company car","introHtml":"","icon":10758,"iconUrl":"https://concar.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10758","groups":[],"key":""},{"id":"44","name":"Parkd","descriptionHtml":"","callToAction":"Parkd","introHtml":"","icon":10661,"iconUrl":"https://concar.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10661","groups":[],"key":""},{"id":"40","name":"Report a fine (from app)","descriptionHtml":"","callToAction":"Report a fine (from app)","introHtml":"","icon":10758,"iconUrl":"https://concar.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10758","groups":[],"key":""},{"id":"30","name":"Request a change","descriptionHtml":"","callToAction":"Request a change","introHtml":"<p>For example, upgrade a server (VPN) or an application (Jira).</p>","icon":10736,"iconUrl":"https://concar.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10736","groups":[],"key":""},{"id":"43","name":"Session Provider","descriptionHtml":"","callToAction":"Session Provider","introHtml":"","icon":10681,"iconUrl":"https://concar.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10681","groups":[],"key":""},{"id":"45","name":"Phone conversation","descriptionHtml":"","callToAction":"Phone conversation","introHtml":"","icon":10645,"iconUrl":"https://concar.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10645","groups":[],"key":""},{"id":"66","name":"Telematic Device Failure","descriptionHtml":"","callToAction":"Telematic Device Failure","introHtml":"","icon":10758,"iconUrl":"https://concar.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10758","groups":[],"key":""},{"id":"42","name":"Telematic provider","descriptionHtml":"","callToAction":"Telematic provider","introHtml":"","icon":10677,"iconUrl":"https://concar.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10677","groups":[],"key":""},{"id":"37","name":"Telematic request","descriptionHtml":"","callToAction":"Telematic request","introHtml":"","icon":10758,"iconUrl":"https://concar.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10758","groups":[],"key":""},{"id":"36","name":"Request from app","descriptionHtml":"","callToAction":"Request from app","introHtml":"","icon":10745,"iconUrl":"https://concar.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10745","groups":[],"key":""}],"reqGroups":[{"id":14,"name":"General"},{"id":11,"name":"License plates"},{"id":12,"name":"Fines"}],"orderMapping":{"14":[41,39],"12":[35],"11":[34],"6":[28],"9":[28,30],"10":[28,30]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"17b1922a-3e8b-323d-bb2b-8af7322ccfd1","appLinkName":"System Confluence","appLinkUrl":"https://pickmeup.atlassian.net/wiki","spaceKey":"PSD","spaceName":"Parkd Service Desk","spaceUrl":"https://pickmeup.atlassian.net/wiki/spaces/PSD","isServer":false},"labels":[],"projectKey":"PSD","serviceDeskId":2,"kbLinkDomainURLs":["https://concar.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"PSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Dutch (Netherlands)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ZDNhZWEyNi0yOWY1LTRhYWUtOGYxYy1mZGJiNWExYzc5YjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDEyMSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzM1ODc0MzIsIm5iZiI6MTc3MzU4NjIzMiwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.7HbNzb4_Zjv522yt4KfLOJJtJHyeXx2KgTPGdnMuVSY","targetCollection":"upload-project-10121","endpointUrl":"https://api.media.atlassian.com","clientId":"4d3aea26-29f5-4aae-8f1c-fdbb5a1c79b0","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"f0784053-1f6b-4abe-86b5-989ea51d4635","name":"Parkd App","categoryUrl":"https://concar.atlassian.net/servicedesk/customer/portal/2/topic/f0784053-1f6b-4abe-86b5-989ea51d4635","createdAt":"1631271018780"},{"id":"a1ea28ea-a7ac-4683-ac13-fa444e48cb6a","name":"Parkeren met Parkd","categoryUrl":"https://concar.atlassian.net/servicedesk/customer/portal/2/topic/a1ea28ea-a7ac-4683-ac13-fa444e48cb6a","lastUpdated":"1631268262157","createdAt":"1631108696076"},{"id":"d2bf7a3d-ab93-4706-9e28-465aee72ee82","name":"Kentekens","categoryUrl":"https://concar.atlassian.net/servicedesk/customer/portal/2/topic/d2bf7a3d-ab93-4706-9e28-465aee72ee82","lastUpdated":"1631268217893","createdAt":"1631108638279"},{"id":"c2f6e3a1-b88c-44a7-a492-a22f7c3ea5d2","name":"Account","categoryUrl":"https://concar.atlassian.net/servicedesk/customer/portal/2/topic/c2f6e3a1-b88c-44a7-a492-a22f7c3ea5d2","createdAt":"1631108646268"},{"id":"602e5195-bde4-4744-bcde-0254f3e20b7d","name":"Boetes","categoryUrl":"https://concar.atlassian.net/servicedesk/customer/portal/2/topic/602e5195-bde4-4744-bcde-0254f3e20b7d","lastUpdated":"1631268283527","createdAt":"1631108642680"},{"id":"5255378f-7c84-43c4-963e-3ff874f87e3e","name":"Overige vragen","categoryUrl":"https://concar.atlassian.net/servicedesk/customer/portal/2/topic/5255378f-7c84-43c4-963e-3ff874f87e3e","lastUpdated":"1631268296160","createdAt":"1631108662245"}]}},"reqCreate":{"id":35,"projectId":10121,"issueType":{"id":"10245","name":"[System] Service request"},"form":{"name":"Report a fine","descriptionHtml":"<p>Please submit each parking fine separately</p>","callToAction":"Report a fine","intro":"","instructions":"<p>Please submit each parking fine separately</p>","icon":10731,"iconUrl":"https://concar.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10731","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10595","fieldConfigId":"10717","label":"Name","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Samenvatting","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["Bekeuring melden - Parkd "]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10577","fieldConfigId":"10698","label":"License plate","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"Upload a scan or photo of your parking fine here","descriptionHtml":"<p>Upload a scan or photo of your parking fine here</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10671","fieldConfigId":"10802","label":"Address","description":"The address as stated on the parking fine","descriptionHtml":"<p>The address as stated on the parking fine</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"datetime","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:datetime","fieldId":"customfield_10668","fieldConfigId":"10799","label":"Date and time","description":"Date and time of the parking fine","descriptionHtml":"<p>Date and time of the parking fine</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:float","fieldId":"customfield_10670","fieldConfigId":"10801","label":"Amount","description":"Amount of parking fine in €","descriptionHtml":"<p>Amount of parking fine in €</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10672","fieldConfigId":"10803","label":"Organization","description":"The name of your company","descriptionHtml":"<p>The name of your company</p>","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":true,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/35","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/35","calendarParams":{"firstDay":0,"date":"2026-03-15T09:50:32-0500","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"17b1922a-3e8b-323d-bb2b-8af7322ccfd1","appLinkName":"System Confluence","appLinkUrl":"https://pickmeup.atlassian.net/wiki","spaceKey":"PSD","spaceName":"Parkd Service Desk","spaceUrl":"https://pickmeup.atlassian.net/wiki/spaces/PSD","isServer":false},"labels":["session","fines"],"projectKey":"PSD","serviceDeskId":2,"kbLinkDomainURLs":["https://concar.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":true,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ZDNhZWEyNi0yOWY1LTRhYWUtOGYxYy1mZGJiNWExYzc5YjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDEyMSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzM1ODc0MzIsIm5iZiI6MTc3MzU4NjIzMiwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.7HbNzb4_Zjv522yt4KfLOJJtJHyeXx2KgTPGdnMuVSY","targetCollection":"upload-project-10121","endpointUrl":"https://api.media.atlassian.com","clientId":"4d3aea26-29f5-4aae-8f1c-fdbb5a1c79b0","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}