{"xsrfToken":"aa7a0340a2a6ed1db76f689938ea5a28fbf98f58_lout","branding":{"id":"2","key":"psd","name":"Parkd Service Desk","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#2a82de","headerLinkHoverBGColor":"#2a82de","headerBadgeColor":"#2a82de"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/11dc39bf-883e-49bf-ad97-bf4b91449b6b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ZDNhZWEyNi0yOWY1LTRhYWUtOGYxYy1mZGJiNWExYzc5YjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjExZGMzOWJmLTg4M2UtNDliZi1hZDk3LWJmNGI5MTQ0OWI2YiI6WyJyZWFkIl19LCJleHAiOjE3NDY4MDY5MDksIm5iZiI6MTc0NjgwNjMwOX0.thGTbQoLF5FG8ncNdKzJMN4vtYj4oya_79HoNtPaeEo&client=4d3aea26-29f5-4aae-8f1c-fdbb5a1c79b0&mode=fit","logoId":"11dc39bf-883e-49bf-ad97-bf4b91449b6b","isLogoAvailable":true,"helpCenterTitle":"Parkd - Frequently Asked Questions & Support","sharedPortalName":"Support ","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"nl-NL":{"helpCenterTitle":"Parkd - Veelgestelde vragen & Support","sharedPortalName":"Support","localeDisplayName":"Dutch (Netherlands)"},"en-US":{"helpCenterTitle":"Parkd - Frequently Asked Questions & Support","sharedPortalName":"Support ","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#2a83e2","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/273cbfb8-8001-402a-85fb-8492e3642a4b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ZDNhZWEyNi0yOWY1LTRhYWUtOGYxYy1mZGJiNWExYzc5YjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjI3M2NiZmI4LTgwMDEtNDAyYS04NWZiLTg0OTJlMzY0MmE0YiI6WyJyZWFkIl19LCJleHAiOjE3NDY4MDY5MDksIm5iZiI6MTc0NjgwNjMwOX0.Aioru-sBJ9FC2R3k9AaADUfV8pmns9eDydsskvjiGpQ&client=4d3aea26-29f5-4aae-8f1c-fdbb5a1c79b0&height=300&mode=fit","bannerMediaApiFileId":"273cbfb8-8001-402a-85fb-8492e3642a4b","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"psd","projectId":10121,"serviceDeskId":2,"name":"Parkd Service Desk","description":"","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"39","name":"Contact form","descriptionHtml":"","callToAction":"Contact form","introHtml":"","icon":10735,"iconUrl":"https://concar.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10735","groups":[14],"key":""},{"id":"34","name":"Change temporary license plate","descriptionHtml":"","callToAction":"Change temporary license plate","introHtml":"","icon":10740,"iconUrl":"https://concar.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10740","groups":[11],"key":""},{"id":"41","name":"Problem with parking session","descriptionHtml":"","callToAction":"Problem with parking session","introHtml":"","icon":10726,"iconUrl":"https://concar.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10726","groups":[14],"key":""},{"id":"35","name":"Report a fine","descriptionHtml":"<p>Please submit each parking fine separately</p>","callToAction":"Report a fine","introHtml":"","icon":10731,"iconUrl":"https://concar.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10731","groups":[12],"key":""},{"id":"28","name":"Report a system problem","descriptionHtml":"","callToAction":"Report a system problem","introHtml":"<p>Let us know if something isn't working properly and we'll aim to get it back up and running quickly.</p>","icon":10729,"iconUrl":"https://concar.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10729","groups":[],"key":""},{"id":"62","name":"Auto-Import Account Failure","descriptionHtml":"","callToAction":"Auto-Import Account Failure","introHtml":"","icon":10642,"iconUrl":"https://concar.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10642","groups":[],"key":""},{"id":"61","name":"Auto-Import Device Failure","descriptionHtml":"","callToAction":"Auto-Import Device Failure","introHtml":"","icon":10642,"iconUrl":"https://concar.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10642","groups":[],"key":""},{"id":"31","name":"Investigate a problem","descriptionHtml":"","callToAction":"Investigate a problem","introHtml":"<p>Create a problem to track the cause of one or more incidents.</p>","icon":10728,"iconUrl":"https://concar.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10728","groups":[],"key":""},{"id":"26","name":"Mail","descriptionHtml":"","callToAction":"Mail","introHtml":"","icon":10735,"iconUrl":"https://concar.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10735","groups":[],"key":""},{"id":"65","name":"New self employed company car","descriptionHtml":"","callToAction":"New self employed company car","introHtml":"","icon":10758,"iconUrl":"https://concar.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10758","groups":[],"key":""},{"id":"44","name":"Parkd","descriptionHtml":"","callToAction":"Parkd","introHtml":"","icon":10661,"iconUrl":"https://concar.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10661","groups":[],"key":""},{"id":"40","name":"Report a fine (from app)","descriptionHtml":"","callToAction":"Report a fine (from app)","introHtml":"","icon":10758,"iconUrl":"https://concar.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10758","groups":[],"key":""},{"id":"30","name":"Request a change","descriptionHtml":"","callToAction":"Request a change","introHtml":"<p>For example, upgrade a server (VPN) or an application (Jira).</p>","icon":10736,"iconUrl":"https://concar.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10736","groups":[],"key":""},{"id":"43","name":"Session Provider","descriptionHtml":"","callToAction":"Session Provider","introHtml":"","icon":10681,"iconUrl":"https://concar.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10681","groups":[],"key":""},{"id":"45","name":"Phone conversation","descriptionHtml":"","callToAction":"Phone conversation","introHtml":"","icon":10645,"iconUrl":"https://concar.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10645","groups":[],"key":""},{"id":"66","name":"Telematic Device Failure","descriptionHtml":"","callToAction":"Telematic Device Failure","introHtml":"","icon":10758,"iconUrl":"https://concar.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10758","groups":[],"key":""},{"id":"42","name":"Telematic provider","descriptionHtml":"","callToAction":"Telematic provider","introHtml":"","icon":10677,"iconUrl":"https://concar.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10677","groups":[],"key":""},{"id":"37","name":"Telematic request","descriptionHtml":"","callToAction":"Telematic request","introHtml":"","icon":10758,"iconUrl":"https://concar.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10758","groups":[],"key":""},{"id":"36","name":"Request from app","descriptionHtml":"","callToAction":"Request from app","introHtml":"","icon":10745,"iconUrl":"https://concar.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10745","groups":[],"key":""}],"reqGroups":[{"id":14,"name":"General"},{"id":11,"name":"License plates"},{"id":12,"name":"Fines"}],"orderMapping":{"14":[41,39],"12":[35],"11":[34],"6":[28],"9":[28,30],"10":[28,30]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"17b1922a-3e8b-323d-bb2b-8af7322ccfd1","appLinkName":"System Confluence","appLinkUrl":"https://pickmeup.atlassian.net/wiki","spaceKey":"PSD","spaceName":"Parkd Service Desk","spaceUrl":"https://pickmeup.atlassian.net/wiki/spaces/PSD","isServer":false},"labels":[],"projectKey":"PSD","serviceDeskId":2,"kbLinkDomainURLs":["https://concar.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"PSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Dutch (Netherlands)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ZDNhZWEyNi0yOWY1LTRhYWUtOGYxYy1mZGJiNWExYzc5YjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDEyMSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDY4MDc1MDksIm5iZiI6MTc0NjgwNjMwOX0.NVq28wfXwMYf8gCfBnuiraZhzx9fz23vnkR5EKbz5uw","targetCollection":"upload-project-10121","endpointUrl":"https://api.media.atlassian.com","clientId":"4d3aea26-29f5-4aae-8f1c-fdbb5a1c79b0","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"f0784053-1f6b-4abe-86b5-989ea51d4635","name":"Parkd App","categoryUrl":"https://concar.atlassian.net/servicedesk/customer/portal/2/topic/f0784053-1f6b-4abe-86b5-989ea51d4635","createdAt":"1631271018780"},{"id":"a1ea28ea-a7ac-4683-ac13-fa444e48cb6a","name":"Parkeren met Parkd","categoryUrl":"https://concar.atlassian.net/servicedesk/customer/portal/2/topic/a1ea28ea-a7ac-4683-ac13-fa444e48cb6a","lastUpdated":"1631268262157","createdAt":"1631108696076"},{"id":"d2bf7a3d-ab93-4706-9e28-465aee72ee82","name":"Kentekens","categoryUrl":"https://concar.atlassian.net/servicedesk/customer/portal/2/topic/d2bf7a3d-ab93-4706-9e28-465aee72ee82","lastUpdated":"1631268217893","createdAt":"1631108638279"},{"id":"c2f6e3a1-b88c-44a7-a492-a22f7c3ea5d2","name":"Account","categoryUrl":"https://concar.atlassian.net/servicedesk/customer/portal/2/topic/c2f6e3a1-b88c-44a7-a492-a22f7c3ea5d2","createdAt":"1631108646268"},{"id":"602e5195-bde4-4744-bcde-0254f3e20b7d","name":"Boetes","categoryUrl":"https://concar.atlassian.net/servicedesk/customer/portal/2/topic/602e5195-bde4-4744-bcde-0254f3e20b7d","lastUpdated":"1631268283527","createdAt":"1631108642680"},{"id":"5255378f-7c84-43c4-963e-3ff874f87e3e","name":"Overige vragen","categoryUrl":"https://concar.atlassian.net/servicedesk/customer/portal/2/topic/5255378f-7c84-43c4-963e-3ff874f87e3e","lastUpdated":"1631268296160","createdAt":"1631108662245"}]}},"reqCreate":{"id":35,"projectId":10121,"form":{"name":"Report a fine","descriptionHtml":"<p>Please submit each parking fine separately</p>","callToAction":"Report a fine","intro":"","instructions":"<p>Please submit each parking fine separately</p>","icon":10731,"iconUrl":"https://concar.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10731","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10595","fieldConfigId":"10717","label":"Name","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Samenvatting","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["Bekeuring melden - Parkd "]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10577","fieldConfigId":"10698","label":"License plate","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"Upload a scan or photo of your parking fine here","descriptionHtml":"<p>Upload a scan or photo of your parking fine here</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10671","fieldConfigId":"10802","label":"Address","description":"The address as stated on the parking fine","descriptionHtml":"<p>The address as stated on the parking fine</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"datetime","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:datetime","fieldId":"customfield_10668","fieldConfigId":"10799","label":"Date and time","description":"Date and time of the parking fine","descriptionHtml":"<p>Date and time of the parking fine</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:float","fieldId":"customfield_10670","fieldConfigId":"10801","label":"Amount","description":"Amount of parking fine in €","descriptionHtml":"<p>Amount of parking fine in €</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10672","fieldConfigId":"10803","label":"Organization","description":"The name of your company","descriptionHtml":"<p>The name of your company</p>","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":true,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/35","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/35","calendarParams":{"firstDay":0,"date":"2025-05-09T10:58:30-0500","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"17b1922a-3e8b-323d-bb2b-8af7322ccfd1","appLinkName":"System Confluence","appLinkUrl":"https://pickmeup.atlassian.net/wiki","spaceKey":"PSD","spaceName":"Parkd Service Desk","spaceUrl":"https://pickmeup.atlassian.net/wiki/spaces/PSD","isServer":false},"labels":["session","fines"],"projectKey":"PSD","serviceDeskId":2,"kbLinkDomainURLs":["https://concar.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":true,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ZDNhZWEyNi0yOWY1LTRhYWUtOGYxYy1mZGJiNWExYzc5YjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDEyMSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDY4MDc1MTAsIm5iZiI6MTc0NjgwNjMxMH0.X58h9AVGnF6vU7rI9t5r7-2V-dZqjGEYlAEKu3Idntk","targetCollection":"upload-project-10121","endpointUrl":"https://api.media.atlassian.com","clientId":"4d3aea26-29f5-4aae-8f1c-fdbb5a1c79b0","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}